Tenergy Christ Acquisition Reaches Four Month Milestone

Just under four months ago, Tenergy Christ was purchased by our parent, Nalco Company, and renamed Res-Kem General Water LLC. For the most part everything has remained the same. They work out of the the same expansive building in New Britain, CT and have the same people serving you.


After we consolidated our websites, www.reskem.com, www.tenergychrist.com and www.christwater-americas.com, some confusion occurred. We might have made it unclear which location to call on our contact us page. So here is how it works:

For Tenergy Christ Equipment:
If you are looking for technical help, spare parts, equipment service, etc. for Tenergy Christ or Christ Americas equipment, call our New Britain, CT office at 877-912-5500 or 860 223 0623. E-mail or ask for Aaron Astorino, aastorino@reskemgw.com.

For Tenergy DI Service:
If you are looking for a DI tank exchange or service of DI tanks for an existing Tenergy exchange DI system, please contact Melissa Maffei at 800-323-1983. She will take care of everything. This is the one recent change after the acquisition. We want to simplify process of getting DI exchange tanks to your facility.

Remember the new number to call for DI exchange service is 800-323-1983.

I hope this is clear, if not, please contact Res-Kem at 800-323-1983 or at sales@reskem.com.

Nalco Acquires Res-Kem and General Water-Denise’s Story

On April 1st, I was fortunate enough to have sold my company, which I have been building for over 26 years, to Nalco Company. We are a wholly owned subsidiary now and our official name is Res-Kem LLC although we will continue to go by Res-Kem General Water.

As with every privately held business in America it is imperative to have a succession plan in place. As responsible business owners, my business partner and husband Bob Hader and I developed a business and team that would continue to thrive whether or not we are able to work. The team of people who work at our company are the best at what they do and I’ve worked hard to make sure no one was irreplaceable, including me.

I know things don’t always go as planned. I wasn’t looking to sell the business, we had a great 2009 in spite of the recession, but we were at a point where it was time to consider the next steps. These steps always include investing money in the business and it was time to consider all of my options. During the past year I’ve explored all the options and and was lucky enough to have been approached by Nalco during this evaluation.

My goals were to:
1. Continue to grow the business and secure the employment of my co-workers. As a family business, my coworkers include two brothers, a nephew, and many people who are like family. Those of you in small businesses know what I’m talking about.
2. Continue to take care of all of customers in the same fashion. We have a reputation to uphold. We are a business to business company but most importantly we’re a people company. We work hard for and like our customers.
3. Expand the company so rewarding manufacturing jobs will be available for the next generation.
4. Sell the company to people who would like for me to continue operating it. I may be in denial about my age, but I’m still not old enough to retire!
5. Make a deal with people I like – I had to like the people I would sell the company to.

So here’s the bottom line. I have accomplished all my goals and am excited for the future. As I said before the acquisition, we are not a chemical company. We distribute, service, and assemble water treatment equipment including service DI. I want to assure each of our customers using a different chemical company that we will continue to do business as always and not be bringing in the local Nalco rep. We are simply doing for Nalco the same things we’ve been doing for years – supplying equipment, services and SDI.

Nalco Acquires Res-Kem and General Water

It has been a very busy day at Res-Kem and General Water. All of us are being contacted by many of our customers after reading the news release about Nalco's acquisition of the Res-Kem and General Water businesses. All of us in Res-Kem and General Water are excited to be part of this organization. Also, as stated in the news release, "This acquisition improves Nalco's ability to provide customers with the equipment, supplies and accessories for a total industrial water solution in general industry markets throughout the Northeastern United States, specifically in Pennsylvania, New Jersey, Delaware and Maryland."