Just under four months ago, Tenergy Christ was purchased by our parent, Nalco Company, and renamed Res-Kem General Water LLC. For the most part everything has remained the same. They work out of the the same expansive building in New Britain, CT and have the same people serving you.
After we consolidated our websites, www.reskem.com, www.tenergychrist.com and www.christwater-americas.com, some confusion occurred. We might have made it unclear which location to call on our contact us page. So here is how it works:
For Tenergy Christ Equipment:
If you are looking for technical help, spare parts, equipment service, etc. for Tenergy Christ or Christ Americas equipment, call our New Britain, CT office at 877-912-5500 or 860 223 0623. E-mail or ask for Aaron Astorino, aastorino@reskemgw.com.
For Tenergy DI Service:
If you are looking for a DI tank exchange or service of DI tanks for an existing Tenergy exchange DI system, please contact Melissa Maffei at 800-323-1983. She will take care of everything. This is the one recent change after the acquisition. We want to simplify process of getting DI exchange tanks to your facility.
Remember the new number to call for DI exchange service is 800-323-1983.
I hope this is clear, if not, please contact Res-Kem at 800-323-1983 or at sales@reskem.com.
No comments:
Post a Comment