Friday, April 17, 2015

RO Membrane Cleaning-Offsite

If you have an RO system, periodically you will need to clean your membranes. We can provide off-site membrane cleaning services that are designed to improve the performance and extend the useful life of your RO elements. Using our proprietary off-site membrane cleaning stations, strict protocol, automation, and specialty cleaning products, we can handle your toughest RO membrane fouling problems.

RO Membrane Cleaning Skid

Why Offsite RO Membrane Cleaning?
The results of off-site cleaning can be dramatically different than on-site cleaning using a clean-in-place (CIP) process. Our specially designed off-site membrane cleaning stations combine the right type of flows, temperatures, pressures, and time with a broad spectrum of cleaning solutions capable of handling your toughest foulants to ensure a thorough cleaning.

For More Information Contact Us

Wednesday, February 11, 2015

"Teaching People What They Need"

My normal focus in this blog is water treatment.  I am going to take a tangent today because my favorite blogger, Seth Godin, had a very interesting post last week titled "Give the people what they want" and the next line was "...isn't nearly as powerful as teaching people what they need." His posts are always thought provoking and this one explains how we like to do business which, quoting Seth again, is to "take your time and invest in a process that helps people see what they truly need". 

Many times per day, prospects will ask for a specific water technology like RO, DI, Fleck valves, AquaMatic, etc.  The easy thing to do would be to flip a budget price back for the system or product that may or may not perform for you.  What we do is to take a step back and ask a few key questions to insure the product you buy from us will match your water quality and quantity requirements.  It takes a little time, and it is the correct way to operate.

This list of questions has been posted previously, but it does not hurt to remind everyone:
  1. What are the average, minimum, and peak flow rates you need from the water treatment system?
  2. Is the flow continuous or how many shifts do you operate during the day?
  3. Do you have or plan to have a tank after the water treatment system?
  4. What is the source of your water and do you have an untreated water analysis?
  5. What is the water used for and do you have a treated water specification?
  6. What are the required temperature and pressure of the treated water?
  7. What level of automation do you need, i.e. manual, semi-automatic or fully automatic?
  8. Are there any special requirements for the system?
  9. When do you need the quotation by?
  10. When do you need the system to be installed?
With these questions answered, we can offer a properly sized, cost effective solution to your water treatment problem with minimal maintenance.

Remember to sign up for Seth's blog!

Additional Information:
Printable questionnaire
For technical questions

Tuesday, January 27, 2015

Winter Storm Service Update

With travel bans in the Northeast States, DI deliveries, equipment repair services and scheduled PM services out of our locations in New Britain, CT and Raynham, MA are suspended for today.  Given the track of the storm, we should be back in operation starting tomorrow.

Call 800-323-1983 if you have any questions or critical needs

DI deliveries, equipment repair services and scheduled PM services out of our Aston, PA and Colonial Heights, VA locations are close to normal.

DI deliveries, equipment repair services and scheduled PM services  out of our Linden, NJ location should be in full operation by tomorrow morning.

Wednesday, January 07, 2015

Grand Opening of New Jersey Service Center

We now have the dates for the two grand opening days at our new Linden, New Jersey Service Center.  The dates are January 27 and 28 from Noon to 3:00PM.  Here are links to the event registration web pages:
Tuesday, January 27
Wednesday, January 28

Linden, NJ Service Center
From this 10,000 sq ft facility, our driver with our truck delivers DI tanks of all sizes to our North Jersey, NYC, and Southeastern NY area customers.  Also, this facility is the base of operations for Preventative Maintenance, Microbiological Control, RO, and pretreatment Break/Fix services provided by our Service Team.
Service DI Tanks of All Sizes
Additional Information:
E-Commerce Site for Replacement Parts for your Water Treatment Equipment
For Help with a Water Treatment Problem
Visit the Res-Kem Website for Systems, Service and Parts