Tuesday, April 07, 2009

Industrial Water Treatment at WQA-Aquatech Conference and Exhibition

March 17th through 21st the annual WQA Aquatech Trade show was held in Chicago. The WQA is now including industrial and commercial vendors and products in the mix. This year there were a couple of new products introduced that were of interest to us here at Res-Kem. While at the show I had the opportunity to attend some of the educational sessions as well as give one. Many of the topics were "industrial" in nature.

An area I am particularly interested in is employee training and I was part of a panel that discussed this topic. Regardless of the type of company you run - residential dealership, industrial service company or manufacturer, an important part of the job is employee training. Large companies have entire departments dedicated to training. Smaller companies can and need to compete to keep good employees and maintain good morale.

Here are a couple ideas you might be able to use.
  • Tap your vendors
    Invite your vendors in for a lunch and learn. The vendor brings the pizza and the topic you supply the audience.

  • Contact your local community college
    Your community college will know if there are grants available for worker education. At Res-Kem, I was able to offer an electrical course in my office that ran 20 weeks for engineers and service technicians. I completed a one page application, the community college did the rest.

  • Use the WQA Certified Water Specialist program
    Smaller independent companies don't necessarily have the framework to educate the work force. Using the WQA Certified Water Specialist (CWS) format gives you just that. Rather just giving my people the book and telling them to study, I hold a weekly class to go over each topic. I cover the book work so they can pass the test, but I tailor it to our business. We are not a residential dealership so many of the examples do not apply. Nevertheless, that doesn't stop me from taking real world problems and addressing them within the context of the Certified Water Specialist program. At the end of the course I have the test administered and proctored at the local community college.

  • FYI, the WQA-Aquatech 2010 Conference and Exhibition will be held March 9 - 12, 2010 at the Orange County Convention Center in Orlando, Florida

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