After reviewing our blog posts over the past 4+ years, I realized we have not talked much about our site service team. Our normal service area is in New Jersey, Eastern Pennsylvania, Delaware, and Maryland. On a case-by-case basis we have gone substantially further.
Situation:
At a power plant in coastal New Jersey, a triple water softener system needed to have a media exchange. Each steel vessel has 20 cuft of softening resin. Res-Kem brought our trailer mounted vacuum.
Services Provided:
Manned by two Res-Kem service people, the entire process of resin removal, underdrain inspection, and refilling took only 5 hours to complete from start to finish. "We could have been done about 1-1.5 hours sooner, but we couldn't shutdown all three units at once" said Joe Urbans III Res-Kem lead rebed technician because we needed to work around the plant's operation.
Testimony:
Our sales representative at the site stated "The Res Kem team was extremely professional! They executed all of the work safely, they worked quickly and efficiently - regularly checking in with the customer. The station engineer was very pleased with the work".
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